Comments on: Good News, Bad News….

By: Dee

Dee — Wed, 23 Apr 2008 12:09:06 +0000

Yeah, I sent ‘em a ticket being all like, “WTF?” Haven’t heard back yet.

See how things go; thank you very much for the offer, though. u_u

By: Jem

Jem — Wed, 23 Apr 2008 06:10:16 +0000

Oh poops.

Have you started getting in touch with the relevant peeps to see if you can get some of your money back?

If my paypal account gets above 0 some time in the next millennium I’d be to chuck $10 your way to go towards reprinting (assuming you can’t get it re-done free). I know it’s not a lot but you know, state of the UK economy and everything

By: Dee

Dee — Tue, 22 Apr 2008 18:14:33 +0000

Nah, they don't check; it's all automated, which is the point behind this kind of low-end print-on-demand service. The issue is that their text upload facility corrupted my otherwise pristine PDF; the only thing I can think of is because it was a .docx file I printed to PDF on a Mac. And if that's giving it issues then... la-aa-ame. There is a way to review the interior contents before purchase but I guess it's not terribly obvious unless you've done it before. So it's kinda my fault (I should be the one checking, and I didn't), but also theirs (their system fucked up). So could go either way; depends on how they want to disclaim liability. /shrug

By: Vickie

Vickie — Tue, 22 Apr 2008 18:07:14 +0000

Seriously, though, they have to give you a refund. Did they even check what they’re printing? Or did they think it’s a super long spell that spans pages?

By: Dee

Dee — Tue, 22 Apr 2008 16:48:14 +0000

Yarly. >_<

So much (expensive) fail.

By: Vickie

Vickie — Tue, 22 Apr 2008 16:32:08 +0000

LOL WHUT. Change the encoding on the book! WHAT DO YOU MEAN YOU CAN’T CHANGE THE ENCODING? WHAT IS THIS, 1998? Capslock sorry.

By: Dee

Dee — Mon, 21 Apr 2008 23:56:27 +0000

Yarly! It seems the upload got magically corrupted somehow, but the raw PDF is fine so it’s their system that screwed it up.

Still, whether they’ll accept liability or not is a different matter… >_>

By: Belinda

Belinda — Mon, 21 Apr 2008 23:52:44 +0000

WTF! I hope you get a refund or reprinting.